Here's what our customers have to say.

Comments|feedback extracted from actual Audi owner surveys.

April 8, 2017 | John R. | 2017 Audi Q7 - "John is honest and hardworking, he continuously kept us updated throughout the whole process. They detailed the vehicle even though it was raining and going to get dirty instantly when we drove it away. They kept it inside until they brought us to it to look at it and learn the many options that it has. Great service and anyone is more than willing to help with any question."

April 7, 2017 | Connie F. | 2017 Audi Q3 - "Overall, a great experience."

March 31, 2017 | Cristina A. | 2017 Audi A4 - "Jesse did amazing! We have bought two Audis from him. Very exceptional and always on top of everything."

March 31, 2017 | Polly W. | 2017 Audi Q5 - "Robert Garcia was patient, thorough, and always returned my calls promptly. He was very helpful. Overall, it was a smooth and positive experience."

March 29, 2017 | Todd A. | 2017 Audi A4 - "John is an awesome guy and was great to work with. Very personable and willing to help with anything and everything."

March 22, 2017 | Wendy W. | 2017 Audi TT - "Great and very accommodating staff. Best service ever!"

March 19, 2017 | Mel Y. | 2017 Audi A6 - "Jesse Baca did a wonderful job of showing us the choices we identified, helping us with our purchase, showing us the features of our car, and helping with the finances. Because of a problem with the first bank chosen (through no fault of the finance manager, Jesse or ourselves), we had to submit another application to a different bank. Jesse drove to Santa Fe from Albuquerque on his day off (a round trip of at least 100 miles) to get the new papers signed. Truly exceptional. We thought the delivery process was very well done. The car was clean, we took another test drive to explain the features, and the service was outstanding."

March 15, 2017 | Miren L. | 2017 Audi TT - "I particularly appreciated the salesperson's eagerness to ensure smooth service for the future. Very satisfied."

March 12, 2017 | Alia B. | 2017 Audi Q3 - "Robert García was amazing, very helpful. He even picked us up at the airport!"

February 13, 2017 | Dennis S. | 2017 Audi A4 - "Enjoyed the experience, no pressure, John's a good listener... All good."

February 1, 2017 | Dennis B. | 2017 Audi A3 e-tron - "Jesse was stellar; he was prompt in responding to any questions and was courteous and unhurried in all of his dealings with me. If he did not immediately have an answer to a question, he obtained the information and informed me promptly."

January 24, 2017 | Barbara S. | 2017 Audi Q5 - "Outstanding service from C.J. and Jesse. They were helpful without being pushy, and very knowledgeable. I was very happy with the dealer, and I look forward to many years of working with them!"

January 15, 2017 | Anne H. | 2017 Audi Q3 - "This was so easy and exciting. I can't express my satisfaction with the whole process. Thank you! I love this car!"

January 12, 2017 | Susan H. | 2017 Audi Q5 - "Terry was very nice, honest and very knowledgeable about the Audi. Very nice employees. Love my car."

January 7, 2017 | Phil B. | 2017 Audi Q3 - "Dealership is very nice and well maintained; spacious, yet quiet atmosphere inside. Robert Garcia is excellent to work with; knowledgeable, friendly and considerate during the sales process. Very efficient and straightforward paperwork process. Always has been a pleasure working with the folks at this dealership."

January 1, 2017 | Douglas L. | 2017 Audi SQ5 - "Best experience ever! Exceptional."

December 31, 2016 | Francine V. | 2016 Audi Q5 - "I visited the dealership several times before I decided to purchase a Q5. John was responsive, but not pushy. He was always helpful, answered my questions, and allowed me to test drive the Q5 many times and sit in it as long as I needed to become familiar with it. John was very patient as we went through many color combinations so that I was sure. After I purchased it, I really appreciated that John took the time to set things up for me and gave me a hands on tutorial explaining the features of the Q5. John was exceptionally good to work with."

December 30, 2016 | Rachel V. | 2015 Audi A3 - "Wonderful experience. Would recommend to anyone. John was wonderful. Can't say enough about him. I have called a couple times since and he is always available for any questions."

December 29, 2016 | Eva S. | 2017 Audi allroad - "Terry Maness is an excellent salesperson and representative of Audi -- very knowledgeable, flexible and easy to talk to. Very well managed facility, excellent service and outstanding people. Dave is an excellent manager. Marcus and Nic in service are invaluable."

December 20, 2016 | Leticia B. | 2017 Audi Q3 - "CJ was the best. He went above and beyond to help me and was patient and knowledgeable. Thank you, CJ."

December 12, 2016 | Kelly M. | 2017 Audi Q7 - "CJ was very personable and helpful!"

December 8, 2016 | Julia W. | 2017 Audi SQ5 - "I had met Terry Maness right after I bought my used Q5 and although this was a totally nonprofit undertaking for him, he sat in my car with me and explained it to me! He is the kindest one can imagine! From then on I had all my services done there and he would always make a point of speaking to me or greeting me. For that reason I scheduled a new appointment with him and him alone! Marcus from Service spoke with me, Nick waved at me and you and Terry's direct boss greeted me also! I was not talked into anything and am elated! In opposite to the car section of Sandia BMW - they lost me as their customer because of their arrogance and in arrogance to customers perceived superiority! Great management, great people! Keep it up!"

December 6, 2016 | Valeria P. | 2017 Audi Q3 - "It's always been a great experience working with the Albuquerque dealership. That's why I went back there first. It was a great experience. Terry Maness is great working with and does his best to get you what you need."

December 6, 2016 | Donald H. | 2017 Audi A4 - "Dealership showroom is very comfortable and inviting. Enjoyed the coffee and desserts while looking around. All personnel were open and friendly. Terry was very friendly, helpful and accommodating of my needs. He readily offered test drives. the sales manager was friendly and engaging also. Process was smooth and easy. Salesman was very helpful and went beyond the call of duty to explain in clear and understanding way most of the options and features of the vehicle. He welcomed me to return anytime for further explanation of any aspect of the vehicle. Level of service was higher than expected. All those people I came into contact with were very helpful, friendly and confidence inspiring."

December 1, 2016 | John M. | 2015 Audi A6 - "Great treatment by sales team, overall great experience. First car buying experience I truly enjoyed. Excellent job."

November 20, 2016 | Harold B. | 2017 Audi allroad - "Overall, a very pleasant experience. I test drove 2 cars, so my salesperson (CJ) spent a lot of time with me."

November 20, 2016 | Lorri Z. | 2017 Audi A3 - "Very positive experience. John was very knowledgeable. Everyone was easy to work with. John and David both spent time going over the features of my car. This dealership is by far the best in town!!! I have purchased luxury cars from other dealerships as well as serviced cars, None can compare to this one in terms of customer service."

November 15, 2016 | Latisha I. | 2017 Audi Q5 - "Everyone from the store manager to the sales person we dealt with went above and beyond! CJ was exceptional- I found it helpful that he also owned a Q5. CJ was great. He had to go over a couple things more than once for my benefit. He was very gracious. I will definitely go back and recommend Audi Albuquerque to everyone."

November 7, 2016 | Peter A. | 2016 Audi SQ5 - "John Fresquez was exceptionally knowledgeable about both the Porsche Macan and the Audi SQ5 and he answered all our questions. He made the sales process, from what is normally a pain to go through, a satisfying and pleasant experience. We would recommend John to any of our friends who were interested in a Porsche or an Audi. Having checked several other dealerships in the surrounding states, we believe we got a fair deal on the Audi SQ5 we purchased. Melven Louis, the financial service manager was very proficient and handled the finance portion of the deal very efficiently and meticulously. Again, John Fresquez painstakingly explained the vehicle's features and was scrupulous in pairing our iPhones to the car. In fact, one of the phones would not pair and he had service schedule an appointment the next day to determine the cause. Service (Isaac) was very diligent and had the problem corrected. The overall purchasing experience at Audi Albuquerque was superb. Thanks to John Fresquez and Melven Louis, our car purchasing experience at Albuquerque Audi was first-rate."

November 2, 2016 | Meiko G. | 2014 Audi A4 - "John Fresquez was the best part of our experience. We weren't even interested, but he took the time to answer questions the Mercedes group wouldn't bother to. He gave us the best treatment and even came through on promises I didn't think he could. The phone system could be better. He was great."

November 1, 2016 | Virgil F. | 2017 Audi A3 - "Initially, was challenged in finding the models I had wanted to see; fortunately, CJ greeted us and was able to show us around! Also, the particular model I was interested in was limited as what was on location that day, but CJ was able to show us what is available, and also what color(s) would be arriving soon. I rate customer service highly and CJ provided a non-rushed, environment...answered the questions I had, and provided detail overviews of the models I was interested in. Once we got to the table, he provided explainations of the sales process...very much appreciated! CJ and Melven provided excellent explainations of the process/documents. They were patient, and provided me with excellent service! CJ/Melven provided excellent customer service...thus, making this car purchase very pleasant, and comforting. I felt like they were looking out for my best interest..."

October 29, 2016 | Len A. | 2017 Audi A3 - "C.J. Giron is the best car salesperson I have ever worked with... First class in all respects. Financial paperwork was clear and executed on a timely basis. Perfect in every regard. Nicely handled by all involved - very professional."

October 26, 2016 | Justin W. | 2013 Audi A4 - "Robert Garcia was amazing! Exceeded my expectations and was very helpful!"

October 10, 2016 | Moss T. | 2017 Audi Q5 - "Terry was fantastic, pleasant, easy to work with!"

October 5, 2016 | Teres G. | 2015 Audi Q5 - "John Fresquez made my purchase a very, very pleasant experience. My husband is now working with him to purchase a vehicle. Easiest paper completion ever while purchasing a vehicle. John did a great job introducing me to my new Q5 and all of its features. He also offered should I ever need more information or a refresher to contact him with no hesitation. He would happily be available. I look forward to continued business in the future."

October 1, 2016 | Angela W. | 2015 Audi Q5 - "Nic and Marcus in service have been so great with me on my 2010 that I called them to help me find a new one! THEY ARE MY FAVORITES. THE SERVICE DEPARTMENT IS WHY I BOUGHT ANOTHER AUDI!"

September 28, 2016 | Lorraine R. | 2016 Audi Q3 - "CJ was very friendly and professional, experienced and knowledgeable. Everything was great!"

September 25, 2016 | Jeffrey R. | 2017 Audi Q7 - "CJ, our salesman, was very attentive with any concerns we had as well as being respective. Extremely pleasant do deal with."

September 24, 2016 | Francesco S. | 2016 Audi A3 e-tron - "CJ has been, by far, the best salesperson I ever dealt with. His courtesy and patience during the last 6 months have been exceptional. I have had the best, effortless experience in the purchase of my e-tron. Will definitely come back when it is time to change my vehicle again."

September 16, 2016 | Nicholas M. | 2016 Audi TT - "I was very happy how the salesperson (Jesse Baca) explained lease agreements. I was very happy how the salesperson explained lease agreements."

September 14, 2016 | Diana H. | 2016 Audi A3 - "This is the second vehicle we purchased through Terry Maness. Hew is very knowledgeable, very responsive, and a delightful person with whom to work and discuss a new vehicle purchase. I would recommend Terry to anyone considering an Audi or Porsche purchase."

September 3, 2016 | Ned C. | 2017 Audi S6 - "I was treated well by the whole staff. Terry Maness picked me up from the ABQ airport when I flew in from Dallas before the dealership opened. He could not have been nicer and extremely helpful. He made sure I understood how to operate my new car and demonstrated all of its many features. It was a much better experience than I had at Audi Dallas. I was very happy when I left."

August 31, 2016 | Donna S. | 2016 Audi A3 - "It was a pleasure working with CJ. It was the easiest and best experience I've had working with any dealership. I've never bought a car where the salesperson explained the features before I left the lot, and offered additional assistance whenever I need it. I was impressed by this. I was impressed by the level of service I received even though we probably bought one of the least expensive cars on the lot. CJ gave my husband and I an exceptional sales experience and even gifted a set of all-season mats that I wanted. That was after we negotiated a price that I felt really good about. Melven in the finance office was also great to work with."

August 28, 2016 | Robin H. | 2017 Audi Q3 - "My sales representative (John Fresquez) was truly excellent, he was extremely helpful and made me aware of the vehicle that I ended up purchasing, he was very attentive and listened to my concerns and requirements."

August 27, 2016 | Cyndee V. | 2016 Audi Q3 - "John, our salesman, did a great job explaining how to lease and was very knowledgeable with the different vehicles on the lot. He listened to our needs and made it a point to work out the best deal possible. We love our vehicle. Thank you for the experience!"

August 25, 2016 | Natalie M. | 2017 Audi Q7 - "The remodel looks great. Terry was very patient and busy. Scott helped with the paperwork. Very happy with my experience and love my vehicle."

August 20, 2016 | Keith B. | 2017 Audi A4 - "CJ was fantastic. We really liked working with him."

August 19, 2016 | Debbie C. | 2016 Audi Q3 - "John Fresquez was very knowledgeable about comparing other vehicles with the one we bought. Several people at the dealership stayed late in order for us to close the deal. All personnel were very helpful and friendly. Finance officer was easy to work with. We found everyone at the dealership to be very helpful."

August 11, 2016 | Dalvit D. | 2016 Audi Q5 - "We really appreciated that the salesperson was fluent in Spanish."

August 8, 2016 | Richard W. | 2016 Audi A3 e-tron - "Great experience with Audi Abq. Terry, our salesperson, did a great job as did everyone we met."

August 5, 2016 | Denise B. | 2016 Audi A3 - "CJ was great!"

August 3, 2016 | Dolores G. | 2016 Audi A3 - "Very nice dealership appearance - inside & out! Very knowledgeable with the A3 we purchased and very professional. All staff were very professional and very nice!!! My daughter, granddaughter and I very much enjoyed our experience purchasing my granddaughter's A3. Thanks a million to Mr. Giron, our salesman and the other staff who helped us."

July 29, 2016 | Sonali J. | 2016 Audi Q5 - "Absolutely exceptional experience."

July 24, 2016 | Archie S. | 2017 Audi A4 - "Terry did a fantastic job assisting me with the purchase of my Audi A4. John Fresquez also spent a good amount of time with me explaining details surrounding my lease. Outstanding job, gentlemen!"

July 24, 2016 | Maria O. | 2016 Audi Q5 - "We felt very welcome by everyone! Jesse Baca was very professional and knowledgeable. Thank you to everyone at Audi Albuquerque. Everyone was attentive and helpful. We will be back for another vehicle in the next couple of weeks!"

July 14, 2016 | Richard D. | 2016 Audi Q5 - "Terry is hands down the most professional automotive salesperson I have ever met."

July 13, 2016 | Dawn B. | 2017 Audi A4 - "CJ was super easy to work with! He has extensive knowledge about the many different Audi & Benz models which I needed and appreciated. I will recommend CJ and your dealership to many of my friends and colleagues."

July 5, 2016 | Jason W. | 2012 Audi A7 - "Jon Chesnutt took great care of us. Would definitely buy from him again."

July 5, 2016 | Brett B. | 2016 Audi S3 - "CJ was, quite simply, fantastic. I live out of state but wanted to buy my car in ABQ then drive it home. CJ worked with me to make sure Audi ABQ got the exact car I wanted and was helpful, pleasant and friendly through the entire process. I can't speak highly enough of him. While I would have enjoyed paying less for the car, the overall deal was incredibly fair. One more time: CJ was exceptional. As was John the finance manager. I think the finance paperwork took longer than normal because we kept veering off on tangents about food and New Mexico and other things which made the process that much more enjoyable."

June 26, 2016 | Cristina A. | 2016 Audi A6 - "Jesse and Marcus did an amazing job!"

June 17, 2016 | Shela P. | 2017 Audi Q7 - "Outstanding sales support. Excellent."

June 6, 2016 | Peter G. | 2016 Audi A7 - "Robert was very knowledgeable. Made it easy to make decisions. John was very thorough and discussed everything in a clear manner. Car was ready before we finished the paperwork. Always have good service with Audi ABQ."

June 1, 2016 | Santosh M. | 2016 Audi TTS - "CJ was very helpful and easy to work with. He responded to emails right away."

May 31, 2016 | Randy P. | 2016 Audi A6 - "Terry is truly a professional, didn't push or rush me during the visit but, made himself available every time I needed anything. This was my second visit to the dealership, the first was never held against me. I may have even been treated better on my second visit! I met the store manager, I am looking forward to taking the vehicle in for additional feature familiarization and meeting the rest of the staff."

May 25, 2016 | Dini S. | 2017 Audi Q7 - "Robert Garcia is a very pleasant salesperson. He was very courteous, and knowledgeable. He was able to give us a well rounded answers to our inquiries. He greeted us as soon as we walked in without any negative judgment about us, unlike the previous salesperson that greeted us a few months before hand. Because of this salesperson's attitude toward us, we went to an out of state dealer and made inquiries about the Q7. We almost purchased the Q7 from that out of state dealer. John Fresquez is very pleasant. He made things goes so smoothly. Overall, the experience was very pleasant. I'm glad we gave Audi Albuquerque a second chance."

May 18, 2016 | Eddie R. | 2013 Audi S4 - "Great team - had an awesome experience!"

May 14, 2016 | Melvyn B. | 2017 Audi A4 - "Terry goes out of his way to make the experience pleasant. He does everything he can to make sure you have the car you need and are comfortable in. John Fresquez is the best at what he does. He explains everything in a manner that anyone can understand all while being friendly and pleasant. We've purchased several vehicles from this dealership and have always found the experience to be pleasant and the people to be exceptionally friendly and professional."

May 11, 2016 | Peter L. | 2016 Audi A3 e-tron® - "CJ Giron is an exceptional salesperson."

April 27, 2016 | Kevin W. | 2016 Audi Q7 - "Terry Maness has been exceptionally patient as I have been shopping for a new car for almost 2 years. Not once did he ever shown signs of aggravation with me, and for that I am especially grateful."

April 21, 2016 | William C. | 2015 Audi A4 - "CJ is great!"

April 4, 2016 | David O. | 2017 Audi Q7 - "This is my second purchase from Audi Albuquerque. The showroom and layout are one reason I return. The sales staff have been consistently excellent. My salesperson, Joe, was exceptional both in his honesty and follow up on my questions. He led versus pushed me through the sale. Very effortless. The finance person, John, laid out options for purchase (lease, loan) in a clear manner, car options such as extended warranty, and so on in a very professional manner, which I truly appreciated. Outstanding. I commend the sales team at Audi Albuquerque. Unlike some, they work together in a mutually supportive role. It adds confidence and enjoyment to buying a luxury SUV such as the Q7."


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Audi Albuquerque

8900 Pan American FWY NE
Directions Albuquerque, NM 87113

  • Sales: (888) 511-6247
  • Service: (888) 447-9733
  • Parts: (888) 441-1075

Hours

  • Monday - Friday 8:30am-7pm
  • Saturday 9-6pm
  • Sunday Closed
See all department hours

Dealership Hours

  • Monday 8:30am-7pm
  • Tuesday 8:30am-7pm
  • Wednesday 8:30am-7pm
  • Thursday 8:30am-7pm
  • Friday 8:30am-7pm
  • Saturday 9-6pm
  • Sunday Closed

Parts Dept. Hours

  • Monday 7:30am - 5:30pm
  • Tuesday 7:30am - 5:30pm
  • Wednesday 7:30am - 5:30pm
  • Thursday 7:30am - 5:30pm
  • Friday 7:30am - 5:30pm
  • Saturday 8:00am - 3:00pm
  • Sunday Closed

Service Dept. Hours

  • Monday 7:30am - 5:30pm
  • Tuesday 7:30am - 5:30pm
  • Wednesday 7:30am - 5:30pm
  • Thursday 7:30am - 5:30pm
  • Friday 7:30am - 5:30pm
  • Saturday 8:00am - 3:00pm
  • Sunday Closed

Get Directions

  1. Audi Albuquerque

    8900 Pan American FWY NE
    Albuquerque, NM 87113

    • Sales: (888) 511-6247
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